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Sunflower Hidden Disabilities

Not all disabilities are visible – some are hidden and not immediately obvious, such as learning difficulties, mental health as well as mobility, speech, visual or hearing impairments.

Living with a hidden disability can make daily life more demanding, but it can be difficult for others to identify, acknowledge or understand the challenges you face.

Along with a growing number of retailers, your local Filco store will be supporting the Hidden Disabilities Sunflower Lanyard Scheme.

The scheme aims to provide customers with hidden disabilities – such as autism, asthma, or chronic illness – a way to let other customers know of their disability discreetly.

For some, their condition may mean they have an exemption and cannot wear a face covering, while others may require seating or a calm environment.

We’re in this together

We will be promoting the scheme within our stores so customers with hidden disabilities can identify themselves to members of our team and other customers.

Be visible when you want to be

Wearing the Hidden Disabilities Sunflower discreetly indicates to customers around you why you (or members of our team) may not be wearing a face covering. It also indicates that customers may need additional support, help or simply a little more time.

Help us to help you have the best in-store experience possible by picking up a lanyard on the official Hidden Disabilities website. You will not be required to give proof of your disability.